Coly Computer Help

Shut-down problems

Windows XP takes some time to shut down. This is normal because it is carefully closing down everything that is open. You may be unaware of all the programs which run in the background which Windows need to close properly.

If the shut down takes a very long time then Windows is taking much longer than normal to close down, the cause will usually be badly programmed virus or spy programs. Scan your computer with anti-virus and anti-spy programs to remove the spies and viruses.

If all else fails and the computer will not shut down, DO NOT SWITCH OF THE COMPUTER you will damage the hard drive, or corrupt Windows, or both. Instead you should press the re-set or re-start button on the computer. Modern computers may not have a restart button, in that case, hold down the 'Switch on button' for between 7 and 10 seconds.

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